Home Help
Frequently Asked Questions
Customer services Newsletter Ordering- Finding an Item / Searching
- How to Place an Order
- Payment Options
- Using a Coupon Code
- Order Confirmation
- Canceling an Order
Customer Service
Contact Us
You can contact us here
Live Chat
Click on our live chat tab at the bottom of the page to be connected with one of our Customer Service Consultants
Online shop accounts
You can make an order without an account, but with one you will be able to make orders quicker in the future, and will be able to view the history of your orders
Accounts settings
Change your account settings here
Specials & Promotions
View our current specials and promotions here
Newsletter
Join our mailing list
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Ordering
Finding an Item / Searching
To find a specific item, you can either select the relevant product category at the top of the screen, or alternatively, you can search for the name of the product in the search box at the top, right hand corner of the page.
How to Place an Order
To place and order, add an item to your cart and click on "Display Basket" in the top, right hand corner of the page. From your cart, simply select "Checkout"
Payment Options
We accept Visa, MasterCard and American Express
Using a Coupon Code
To use a coupon code, enter the code in the box in the shopping cart
Order Confirmation
Once you have ordered, you will receive an email confirming your order
Canceling an Order
If you make an incorrect order, please contact us as soon as possible so that we can cancel your order before it is shipped to you. If the order is shipping to you, we may need you to return the item before we can process a refund.
Shipping
Track My Order
Unfortunately at this time we do not offer the ability to track your order
Shipping Charges
Shipping for orders under a total of AU$65 is AU$11, for orders over a total of AU$65 shipping is free
Shipping Time
Orders should arrive within 2 weeks in Australia